1. Before production
We clarify specifications, measurements, files, materials, lead time, installation and dependencies with the customer, building owner, vehicle owner, exhibition organiser or carrier.
General O&M information for Show Off deliveries
O&M documentation, maintenance and delivery terms
This page gives general operation and maintenance information for Show Off AS deliveries: signage, exhibition stands, vehicle wraps, PPF, solar film, window film and branded products. Project-specific documentation, product sheets and warranty documents are delivered digitally when relevant.
Last updated: June 2026
What the documentation normally includes
- Product sheets, material descriptions and technical specifications where available from the producer or supplier.
- Installation information for signage, decor, film, exhibition and event production.
- Recommended routines for cleaning, inspection, operation and maintenance.
- Warranty terms, claim routines and service contact information.
- Project-specific notes such as power, rigging, organiser costs, file deadlines and customer responsibilities.
Important notes
- This page is general information. The offer, order confirmation and project-specific agreements take precedence.
- Visible transport damage, missing items or deviations should be reported to the carrier and Show Off as soon as possible.
- Warranties require normal use, correct cleaning and no unauthorised modification, dismantling or repair.
- Electrical connection and fixed electrical work must be carried out by an authorised electrician and are only included when explicitly agreed.
O&M by delivery type
Signage, facade signs and construction signs
Signage deliveries can include printed panels, facade signs, illuminated signs, project signs, wayfinding and other branded surfaces.
Documentation
- Product and material information for panels, profiles, film, print, paint, fasteners and any lighting components.
- Installation information, placement, fixing points and relevant images or descriptions when agreed.
- Certificates, product sheets or supplier documentation for components where relevant.
Operation and maintenance
- Clean signs with mild soapy water and a soft cloth or sponge. Avoid strong solvents, abrasive products and high-pressure washing close to edges, joints and film.
- Inspect fixings, visible damage, water ingress, loose parts and lighting function regularly, especially after severe weather.
- Keep vegetation, snow, ice and loose objects away from the sign surface and structure.
Customer responsibility
- Arrange permits, facade approvals and access to the installation site unless Show Off has agreed to handle this.
- Arrange an authorised electrician for power connection. Electrical connection is not included unless stated in the offer.
- Report visible damage or faults as soon as possible after delivery or installation.
Warranty and claims
- Warranty normally covers production errors, material failure and installation errors from Show Off.
- Warranty normally excludes third-party installation errors, external impact, storms, vandalism, accidents, incorrect cleaning and natural wear.
Exhibition stands, stand equipment and event production
Show Off designs, plans and delivers exhibition stands and event surfaces. Construction and installation takes place at the event location.
Documentation
- Project description, dimensions, visuals, material choices and overview of rented or purchased elements when included.
- Information about graphics, banners, print, lighting, furniture, technical equipment and dismantling.
- Project-specific agreements for storage, return, reuse, transport and handling of the customer's materials.
Operation and maintenance
- Keep stand surfaces clean with dry or lightly damp microfibre cloths. Do not use strong chemicals on print, fabric, acrylic or painted surfaces.
- Report damage, loose parts, electrical issues or unstable elements immediately to the project manager or event staff.
- Agree before dismantling what should be kept, discarded, stored or returned. Banners and print are not kept unless agreed.
Customer responsibility
- Provide Show Off with the event manual, technical deadlines, rigging times, access passes, contacts and organiser rules in time.
- Deliver and approve design files by agreed deadlines. Missed deadlines may increase graphic production costs or change lead time.
- Cover organiser costs not included in the offer, such as power, rigging points, lift, forklift, empty goods storage, logistics, waste handling and extra orders.
Warranty and claims
- Exhibition deliveries are often temporary installations. Responsibility and warranty depend on the agreed scope, usage period, rental/purchase model and event-site conditions.
- The customer is responsible for damage or loss of equipment after handover or when the stand has been put into use, unless otherwise agreed.
Vehicle wraps, vehicle decor and PPF
This covers full wraps, partial wraps, vehicle decor, fleet branding and paint protection film.
Documentation
- Material information for film, laminate, print, PPF or other surface film.
- Recommended cleaning and maintenance routines for the selected film type.
- Manufacturer warranties and project-specific limitations where relevant.
Operation and maintenance
- Wait with washing for the first few days after installation unless otherwise agreed, so adhesive and edges can settle.
- Use gentle hand wash or brushless wash. Avoid strong degreasers, tar remover, polishing machines and pressure washing close to edges.
- Remove bird droppings, insects, road salt and chemicals quickly. Long exposure can damage film, laminate or top coat.
- PPF and film should be inspected regularly for lifting edges, damage, stone chips and wear on exposed areas.
Customer responsibility
- Deliver the vehicle clean and inform us about repainting, previous damage, rust, weak paint, ceramic coating or other conditions that can affect adhesion.
- Follow washing and maintenance advice. Incorrect washing or chemicals can reduce lifetime and warranty coverage.
- Report possible faults early. Small lifted edges or bubbles are easier to correct before they develop.
Warranty and claims
- Show Off work normally has a 2-year warranty against installation errors or material failure, subject to normal use and correct maintenance.
- Warranty normally excludes stone chips, scratches, collision damage, rust, paint lifting, incorrect washing, third-party work and chemical damage.
Solar film, window film and glass decor
This covers solar film, safety film, decorative film, frosted film and other film installed on glass in vehicles, buildings, offices, shops and facades.
Documentation
- Product information for the selected film type, including function, properties and producer data where available.
- Installation information and maintenance advice for glass, edges and the filmed surface.
- Limitations related to glass type, heat, existing damage or building conditions.
Operation and maintenance
- Do not clean filmed glass before the film has cured according to the agreed or recommended curing period.
- Use mild soapy water and a soft cloth. Avoid sharp scrapers, abrasive pads, ammonia-based chemicals and pressure directly against edges.
- On buildings, filmed windows should be inspected for edge lift, scratches, glass cracks and damage from interior use or cleaning.
Customer responsibility
- Inform us about glass type, previous film, cracks, damage, heat exposure and any requirements from building owner or contractor.
- Provide access, clearing and a safe working area for installation.
- Follow maintenance advice and use cleaning methods suitable for film.
Warranty and claims
- Warranty normally covers faults caused by installation or material failure, but not damage from glass, substrate, incorrect cleaning, external impact or unsuitable chemicals.
- Manufacturer material warranties can vary by film type, glass type and installation environment.
Branded products, corporate gifts and giveaways
This covers products with logo, print, embroidery, engraving, labels or other branding.
Documentation
- Order confirmation with product, quantity, decoration, price, estimated delivery time and minimum order quantities where relevant.
- Proof or production file when this is part of the process.
- Product sheets or supplier information when relevant and available.
Operation and maintenance
- Follow producer instructions for washing, use and storage. Textiles, drinkware, electronics, paper products and packaging have different requirements.
- Store products dry and at stable temperature. Avoid sunlight, moisture and temperatures that can affect print, adhesive, textile, food items or packaging.
- For textiles, wash garments inside out and according to the care label to preserve print and embroidery.
Customer responsibility
- Deliver logo and artwork in suitable quality. Vector files such as AI, EPS or PDF are normally best. Photo motifs should be high resolution.
- Check and approve proofs carefully. Approved proof is the production basis.
- Accept normal production and delivery deviations, such as minor colour deviation and quantity deviation where this applies to the product group.
Warranty and claims
- Warranty and claims are assessed based on product, supplier terms and approved proof.
- Show Off is normally not responsible for poor print results caused by insufficient files or errors in approved proof.
Handover and follow-up
2. During delivery
We produce, coordinate and install according to the agreed scope. Exhibition stand construction and installation takes place at the event location, while Show Off handles project management, design and planning.
3. At completion
The customer should inspect the delivery on receipt or handover. When O&M documentation is relevant, it is delivered digitally or through the customer's facility management system by agreement.
4. After delivery
For questions about operation, maintenance, claims or service, contact us. We respond to enquiries within 24 hours on weekdays.
General delivery and warranty principles
Payment and invoicing
Show Off may invoice all or part of the amount in advance, or split invoicing according to project scope. Standard payment terms are 10 days from invoice receipt unless otherwise agreed.
Changes and cancellation
Changes after approval may affect price and lead time. Once production, product ordering or rigging has started, changes or cancellation may incur costs.
Warranty
Many deliveries include a 2-year warranty on work or product against defects caused by production errors, material failure or installation errors. Some products may have separate manufacturer warranties. Warranty normally excludes incorrect use, normal wear, external impact, vandalism, accidents, storms, chemicals, incorrect cleaning or third-party work.
Force majeure and external factors
Show Off is not responsible for delays or failed delivery caused by circumstances outside our control, such as transport deviations, supplier delays, organiser requirements, weather, infrastructure disruption or similar force majeure events.
Need documentation for a specific project?
Send us the project name, order number or offer reference, and we will help you find the correct documentation for the delivery.